Returns

Hassle-free returns

We naturally hope you are happy with your order. Is something not right after all? Then read here how returns work.

We'll help you properly

Do you want to return an order? First, check if your product meets the return conditions and then contact us. We will then work with you to find the best solution.

1

Contact us

Send us a message with your order number and the reason for return.

2

We are reviewing your request

We will check if your order meets the return conditions and send you further instructions.

3

Return is being processed

After receiving and checking your return, we will process the refund in accordance with the return policy.

Return Policy

The product must be unused, unopened, and in its original condition. Due to hygiene reasons, opened or used personal care products cannot be returned.

Always check the webshop's current return policy for full terms and conditions.

Note

Do not return your order without contacting us first. This way, we can process your return faster and more carefully.

Sign up for our newsletter

Be the first to know about new collections and special offers.